Careers at On Technology
On Technology provides eCommerce technology and business solutions to merchants large and small across Australia and the world. Help us make our merchants more successful online!
Positions Available
Technical Support Engineer
If you are a people person that loves tech you have just found your perfect role.
The day to day tasks involve:
- Providing friendly customer service and advice through email, our forums and phone.
- You will be on the front line with the merchants; you will need to identify common issues and recurring needs - help us make decisions on building a better service.
- Researching and staying on top of eCommerce news and developments.
We are looking for someone articulate and motivated with an analytical mind. A background in technical support would be a huge plus. The successful candidate will:
- Have a happy go lucky helpful attitude.
- Present professionally.
- Ideally have experience in help desk, customer service or technical support.
- Have excellent written and spoken English skills.
- Be a great problem solver.
- Understanding the web and having some HTML knowledge would be a plus.
This position is based at our head office in Norwest - a business park near Baulkham Hills Western Sydney.