Payment Processing |
| > How do I avoid the risks associated with handling credit card data? |
| > Why is credit card processing disabled in the Manage Payments screen? |
| > Which banks are supported by ezimerchant Deferred real-time payment processing? |
Registration |
| > Can I run multiple web sites with ezimerchant Professional? |
| > How can I change the credit card details that are used to charge me for the Global Transaction server? |
| > Why do I have to enter my credit card details when registering ezimerchant Professional? |
| > What is the GTS? (Global Transaction Server) and why can't I use my own secure server for accepting orders from ezimerchant sites? |
| > How do I Register ezimerchant Professional from scratch? |
| > How do I register the trial copy of ezimerchant Professional? |
| > How do I update my registration details? (example: address details) |
Installation |
| > Installing and running ezimerchant professional from a network share on
multiple PC's |
| > Do I require an SSL Certificate? |
| > Why Windows Updates matter |
| > How can I download and install ezimerchant Professional? |
| > What Platforms/Operating Systems does ezimerchant Professional support? |
| > What are the minimum system requirements for ezimerchant Professional? |
| > What is the GTS? (Global Transaction Server) and why can't I use my own secure server for accepting orders from ezimerchant sites? |
| > Is there an Apple Mac version of ezimerchant? |
| > How do I tell what version of ezimerchant Professional is installed on my PC? |
| > Does ezimerchant have a toll free telephone number? |
Updates |
| > Why Windows Updates matter |
| > What are the minimum system requirements for ezimerchant Professional? |
Online Marketing |
| > What is a Title Tag? |
| > How do I submit my site to Search Engines? |
| > Is it possible to add a search function to my website in ezimerchant professional? |
| > What are Gift Vouchers and how can I create them? |
| > How can I embed YouTube videos into an ezimerchant Professional web site? |
| > Can I change the generated file names? |
Products and Categories |
| > Does ezimerchant support Stock Control or Inventory Control? |
| > Does ezimerchant support sub categories? |
| > Is there any limit to the size that my site can be or the number of products? |
| > What are the Master and Orphan categories? |
| > How do I reorder my categories? |
| > How do I add a product to one or more categories? |
| > Product data entry - inc/ex tax (GST) |
| > How do I import categories into ezimerchant professional? |
| > How do I import products into ezimerchant professional? |
| > Duplicate Products - What to do after you upgrade from V3 to V4 |
| > Calculating Cubic Weight for the Australia Post Delivery Rate Calculator |
| > How do I edit an Additional Page on my website? |
| > How do I attach additional files to my products? |
| > How do I add custom fields such as Size and Color to my products? |
Product Orders |
| > Can I integrate ezimerchant Professional with any of my accounting packages? |
| > Can orders be emailed directly to me each time an order is placed? |
| > How will I know if an order has been placed at my website? |
| > How do I set up real time transactions in ezimerchant Professional? |
| > Does ezimerchant professional use 'cookies'? |
| > Does an ezimerchant Professional website support multiple currencies? |
| > How do I know I have received an order? (Setting up an Order Notification Email) |
| > How do I setup automated receipt emails to customers when they place an order? |
| > Whats the difference between Real Time Transactions and Manual/Offline Transactions and which one is for me? |
| > Credit Card Fraud Detection |
Data Links |
| > Can I integrate ezimerchant Professional with any of my accounting packages? |
| > How do I import categories into ezimerchant professional? |
| > How do I import products into ezimerchant professional? |
General Website Settings |
| > What are the default tax settings for the Australian GST? |
| > What are the different payment methods that are available to my customers in ezimerchant Professional? |
| > Is it possible to stop my website from accepting orders from Interstate or International customers? |
| > Calculating Cubic Weight for the Australia Post Delivery Rate Calculator |
| > How do I set up Manual/Offline Credit Card transactions? |
| > How do I set up real time transactions in ezimerchant Professional? |
| > How do I add/remove credit cards from my web site checkout? |
| > How do I change the background colour of the checkout pages? |
| > Does an ezimerchant Professional website support multiple currencies? |
| > How do I know I have received an order? (Setting up an Order Notification Email) |
| > How do I setup automated receipt emails to customers when they place an order? |
| > Whats the difference between Real Time Transactions and Manual/Offline Transactions and which one is for me? |
| > How do I enable the 'Quick Add to Cart' feature? |
| > PayPal Express Checkout Implementation Instructions |
Website Generation |
| > Is it possible to add a search function to my website in ezimerchant professional? |
| > How do I publish (upload) my ezimerchant Professional web site? |
| > What web hosting can I use for my ezimerchant Professional web site? |
| > How do I customise ezimerchant Professional themes / templates? |
| > How do I add buy buttons to an existing website with ezimerchant? |
Miscellaneous FAQ's |
| > Can I process in USD? |
| > Installing and running ezimerchant professional from a network share on
multiple PC's |
| > Troubleshooting Product Prices not displaying |
| > Troubleshooting Upload (publish) problems |
| > Steps to enable the the customer login feature |
| > How do I create a hyperlink? |
| > Can I run multiple web sites with ezimerchant Professional? |
| > How do I refresh a page to see the latest content? |
| > Does ezimerchant Professional require PHP or MYSQL? |
| > How do I backup all my web site data? |
| > Do I require an SSL Certificate? |
| > Do I require a static IP address to use ezimerchant Professional? |
| > Does ezimerchant support Stock Control or Inventory Control? |
| > What is a Title Tag? |
| > Why Windows Updates matter |
| > What are the different payment methods that are available to my customers in ezimerchant Professional? |
| > Can I integrate ezimerchant Professional with any of my accounting packages? |
| > Is ezimerchant Professional secure? |
| > Is there any limit to the size that my site can be or the number of products? |
| > Is it possible to stop my website from accepting orders from Interstate or International customers? |
| > Can orders be emailed directly to me each time an order is placed? |
| > How do I submit my site to Search Engines? |
| > How can I change the credit card details that are used to charge me for the Global Transaction server? |
| > Is it possible to add a search function to my website in ezimerchant professional? |
| > How do I email a screen shot to support? |
| > What are the minimum system requirements for ezimerchant Professional? |
| > Why do I have to enter my credit card details when registering ezimerchant Professional? |
| > Does the monthly GTS fee cover payment gateway costs? |
| > What is the GTS? (Global Transaction Server) and why can't I use my own secure server for accepting orders from ezimerchant sites? |
| > ezimerchant Support Forums |
| > Is there an Apple Mac version of ezimerchant? |
| > How do I resize my images? |
| > How do I set up Manual/Offline Credit Card transactions? |
| > How do I set up real time transactions in ezimerchant Professional? |
| > How do I tell what version of ezimerchant Professional is installed on my PC? |
| > How do I publish (upload) my ezimerchant Professional web site? |
| > What web hosting can I use for my ezimerchant Professional web site? |
| > Does ezimerchant professional use 'cookies'? |
| > Does an ezimerchant Professional website support multiple currencies? |
| > How do I customise ezimerchant Professional themes / templates? |
| > Whats the difference between Real Time Transactions and Manual/Offline Transactions and which one is for me? |
| > Can I change the generated file names? |
| > What happens when an order is placed on my website? - A Step-by-Step guide. |
| > Typical Site Setup Costs |
| > How can I tell what version of Internet Explorer is installed on my PC? |
| > Does ezimerchant have a toll free telephone number? |
| > What support does ezimerchant provide for my product? |
| > Credit Card Fraud Detection |
| > How do I enable cookies and JavaScript in Internet Explorer 6 (PC) |
| > How do I enable cookies and JavaScript in Netscape 7.2 (PC) |
| > How do I enable cookies and JavaScript in Internet Explorer 7 (PC) |
| > How do I enable cookies and JavaScript in Firefox 2.x (PC) |
| > How do I enable cookies and JavaScript in Safari (Mac) |
| > What is the price of ezimerchant Professional? |
| > How do I purchase ezimerchant Professional? |
Hosting |
| > Troubleshooting Upload (publish) problems |
| > Does ezimerchant Professional require PHP or MYSQL? |
| > Do I require an SSL Certificate? |
| > Do I require a static IP address to use ezimerchant Professional? |
| > How do I publish (upload) my ezimerchant Professional web site? |
| > What web hosting can I use for my ezimerchant Professional web site? |
Themes/Templates |
| > How do I edit Product Styles? (Brief and Detailed Styles) |
| > How do I add a counter or Snippet of HTML to the bottom of my home page? |
| > How do I customise ezimerchant Professional themes / templates? |